Refund policy
At Machtal Online, we are committed to ensuring your satisfaction with every purchase. We accept returns exclusively under the following condition:
- Returns must be initiated immediately upon delivery if the plant is found to be defective. Please notify us at the time of delivery, and we will process your return.
Unfortunately, we are unable to accept any returns after the delivery has been accepted and completed. We appreciate your understanding in this matter, as this policy helps us maintain the health and quality of our plants.
Thank you for choosing Machtal Online.